Frequently Asked Questions
There are absolutely no refunds. Exchange only within 14 days of the order invoice on unused, unworn, and undamaged merchandise. All Sale items final, no refunds or exchanges on sale items, promotional items or promotions.
Depending on your address and the shipping options available to you, During checkout you can select the best available shipping method for your address. Orders over $100 will get automatically have free shipping as an option during checkout.
Victorian Cowgirl accepts Paypal, Credit Cards (Using Stripe), Check, and Money Order.
Delivery time will vary depending on your address and the shipping options selected during checkout. Orders are processed within 24-48 hrs and shipped within 1-2 business days.
The security of your data is of utmost importance to us at Victorian Cowgirl. We employ the latest methods of data encryption and safety in the industry. We have a valid SSL and the checkout process is 100% secure.
Upon successful payment, you will receive an Order Summary to the address you used when making the order. After being shipped, you will receive an invoice for the order. At any time you can log in to Victorian Cowgirl, if you created an account during checkout, and view all the current orders for your account
Yes, you will receive both a Order Summary after checkout, and an invoice after the order has been shipped.
Have a Question or Comment?
Phone: ( Monday – Saturday, 10 a.m. – 6:00 p.m. PT )
Send us a message and We’ll get back to you as soon as we can!